Home-Based Telehealth Services: An Overview of Payer Policies and State Experiences

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In a new issue brief, Brittany Lazur, Andrea Bennett, and Valerie King of the Center for Evidence-based Policy at Oregon Health and Science University review Medicaid, Medicare, private payer policies, and draw on stakeholder interviews on home-based telehealth, to give state policymakers a sense of the landscape. The authors also flag potential issues for policymakers developing and implementing policies and programs, including privacy concerns and care fragmentation.

The use of home-based telehealth services, in which patients receive a virtual health care visit in the home or other nonclinical setting, has outpaced the availability of evidence about this model of care. As a result, state agencies are developing new policies for home-based telehealth services with little objective information to guide them.